Home & Local Services’ exclusive CPOP® V2 technology now includes Automated Tier Scheduling, which will enable users to set weekend automation preferences. This update was the most requested feature from our clients, and is guaranteed to increase the overall usefulness of the platform.
As the home service industry’s first Capacity Protocol Optimization Platform, the CPOP helps Plumbing, HVAC, Electrical, and other home services companies streamline their digital marketing investments and maximize their ROI output. Its simple, user-friendly portal allows users to input their business’s appointment capacity in real time, which in turn creates dynamic updates to their digital marketing (i.e. SEO, SEM, and website offers).
As clients update their capacity throughout the day, their digital offer prices increase or decrease based on the tier the capacity rate falls into. Services with an 80% fill rate, for instance, would typically enter a Tier 1 (full price) scenario, whereas services with lower fill rates would fall into Tier 2 or 3 (lower pricing) scenario in order to attract more customers.
This tiered offers automation is part of what makes the CPOP so unique, and the addition of Automated Tier Scheduling makes it even more valuable. Now, clients can either enable or disable automation settings for the weekends, depending on the availability and schedules of their service technicians—which ensures consistent, competitive pricing and customization.