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Category: Company News

#HomeImprovement: CPOP Capacity By Day Update

We’re excited to announce that the CPOP now offers the ability to set daily default capacities for each service category. This means that users can set individual capacities for each day of the week, rather than setting a single default capacity per category. If a company doesn’t offer HVAC services on the weekend, for example,

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Posted on by Amy Cummins
Home & Local Services Awarded Google Premier Partner Badge

Home & Local Services is proud to announce that it has received the Google Premier Partner badge. Google’s Partner Program includes two tiers: Google Partner, and the coveted Premier Google Partner. The Premier level identifies advertising agencies that Google trusts most to help other businesses succeed in their work, and it is the highest designation

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Posted on by Amy Cummins
CPOP #HomeImprovement: NEW Google My Business

The CPOP is always improving, and its latest upgrade includes a revamp of the Google My Business (GMB) feature. GMB now has its own tab within the CPOP menu, with links to Reviews, Reputation, and Posts.  Under Reviews, users can view all of their GMB reviews in one place and even reply to them directly

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Posted on by Amy Cummins
#HomeImprovement: Introducing The CPOP Date Range Feature

The CPOP Dashboard now includes a date range button, which allows users to input future data and bookings beyond the standard three-day view (including weekends!), as well as to backtrack and view historical data if needed.     The date range button is located in the top right corner of the CPOP’s Dashboard. When clicked,

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Posted on by Amy Cummins
CPOP v2 Tier Automation Scheduling
Introducing the New CPOP V2 Tier Automation Scheduler

#HomeImprovement Home & Local Services’ exclusive CPOP® V2 technology now includes Automated Tier Scheduling, which will enable users to set weekend automation preferences. This update was the most requested feature from our clients, and is guaranteed to increase the overall usefulness of the platform.   As the home service industry’s first Capacity Protocol Optimization Platform, the

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Posted on by Amy Cummins
Home & Local Services Hosts Its First-Ever Training Bootcamp

Home & Local Services’ first company-wide boot camp was a success! Held September 18-19, it included presentations from our very own Thom Johnson, Katie Donovan, Holly Lipelt, Dan Mondello, Fernando Teles, Tom McGlennen, and Ben Larson.  Topics covered include:  What We Sell (Vs. What the Competition Sells) Advantages of Our Website Designs  Our Tech: CPOP/MPOP

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Posted on by Amy Cummins
FAQ

FAQs

What if I and another company recommend the same referral?

We recommend that you split the reward at 50% of your current qualification level, and we will continue to count the referral as part of each HLS partner's escalating rewards. If that recommendation is unacceptable to both parties, HLS will then resolve the conflict at our discretion with mutually acceptable terms.

How quickly do I receive the rewards?

For any $1,000 level referral, you will be paid out immediately after we have a fully executed contract.

For the $5,000 level referral, you will receive $1,000 immediately after we have a fully executed contract; the remaining $4,000 dollar balance will be received 30 days after the referral goes live with HLS.

What do you do to ensure the referral I send you will be happy?

As you know, we have an excellent track record of customer satisfaction. However, as a show of faith, in the highly unlikely event that the client is dissatisfied with our service, we will release them from the annual contract 90 days after going live with HLS.

As we contribute to your growth by participating in the HLS Referral Program, what is your plan to be able to continue to deliver the high level of service that we benefit from?

It’s simple. We have highly developed people, processes, and technology that work synergistically together. This not only gives you the high level of service you’ve become accustomed to, but also creates scalability without impeding on the service we provide to our existing partners.

The Home & Local Services Referral Program blasts off as of June 15th, 2020. We will continue to put money in your pockets for all referrals we sign until December 31st, 2020. All new family members will need to have a signed contract in place before the ball comes down on New Years Day, when we will be toasting you and all the new HLS family members.

How do we register for the program?

It’s simple. If you are a current family member of HLS, you automatically qualify to participate in the program. All you need to do is fill out the referral form and your registration is effective immediately. Hit send and let the fun begin!

What if I have another question not covered here?

Ask us a question directly! Feel free to contact Patrick O’Brien with any additional questions at patrick.obrien@homelocalservices.com or call him at 952-209-1567.

Rules

Six Simple Rules To Building Our Community

We are asking for your help and we are going to reward you for it. The purpose of the Home & Local Services Family Referral Program is to invite your peers to join our community. Our hope is to ask you to invite good friends who are interested in the benefits you know we have to offer. Verification is simple. When we are setting up the HLS demo, or at the beginning of the HLS demo, we will ask how they found us. The referral is effective by merely mentioning your name. That’s when the fun begins! With your help, our family will grow and you will be rewarded. 

  1. For the $1,000 level, whether the first or second referral, you will be paid out immediately after we have a fully executed contract.
  2. For the $5,000 referral level, you will receive $1,000 immediately after we have a fully executed contract. The $4,000 dollar balance will be paid 30 days after the new family member goes live with HLS.
  3. Getting paid is simple. For all participating HLS family members, payment will be made by their choice of either a check or as a credit to their current management fee. For clients more than 60 days in arrears, credit will be applied to past due fees.
  4. In order for the program to be effective for you, the company name, the contact person’s name, along with their email address and phone number are required in order to have the referral count towards your total.
  5. In the event that we receive duplicate referrals, we have a fun solution. We recommend that you split the reward at 50% of your current qualification level, and we will continue to count the referral as part of each HLS partner's escalating rewards. If that recommendation is unacceptable to both parties, HLS will then resolve the conflict at our discretion with mutually acceptable terms. 
  6. We love our clients, but as in any family, sometimes differences of opinions arise. Solving it will be simple. HLS will serve as mom and dad and come up with an effective solution, and that’s where the real fun begins, because as mom and dad, we want a happy family.